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Insurance Job in Brooklyn, New York : NY 11232

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Insurance Customer Service Representative

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Express Employment Professionals
68 35th Street
New York
Brooklyn, NY
click here to apply

Insurance Customer Service Representative Job Description

Insurance Customer Service Representatives are responsible for offering information and advice to customers signing insurance policies. Common tasks include doing paperwork, answering phone calls, handling mail, recommending claim actions and updating insurance records.

A local Brooklyn client is looking to add an experienced Insurance Rep to their growing team. Must be able to work in a fast paced environment. 

Brooklyn Insurance Job

Insurance Customer Service Representative Job Requirements

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Knowing product lines to answer all questions
  • Processing orders, forms, applications, and requests
  • Keeping records of customer interactions, transactions, comments and complaints
  • Communicating and coordinating with colleagues as necessary
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